How Can We Help?

Open the app on any platform (Android, Web, or Windows) and click "Sign Up." Enter your phone number or email, create a password, and set your hotel name. Your workspace is ready instantly.

Go to Products in the sidebar. Click the + button, add item name, price, category, and optionally an image. Items are available for billing immediately after saving.

Currently, data import is manual. We're building an Excel/CSV import feature. For Enterprise customers, we offer assisted data migration as part of onboarding.

Go to Billing. Search or browse your menu to add items. Set quantity, choose payment method (Cash, UPI, Card, or Credit), and tap "Create Bill." That's it — the receipt is ready to share.

Yes! On Android and Windows, billing works completely offline. Bills are stored locally and synced to the cloud when internet is available. You won't lose any data.

Yes. When creating a bill from an order, use the "Split Bill" option to divide items between two or more guests. Each generates a separate bill.

Configure your GST percentage in Settings. The app automatically calculates tax on each bill. You can export GST data for GSTR-1 filing from the Reports section.

Go to Staff and tap + to add. Enter name, role (Manager, Cashier, Kitchen, Waiter, etc.), phone number, and set a PIN. The staff member can now log in with their PIN.

Yes. Role-based access control limits what each role can access. For example, a Kitchen role only sees the Kitchen Display, while a Cashier sees Billing and Orders. You can customize permissions per role.

Staff check in and check out via the app. Attendance is recorded with timestamps. You can view daily, weekly, or monthly attendance and it feeds into salary calculations.

Go to Ingredients. Add each ingredient with current quantity and unit (Kg, L, Pcs). Update stock when you receive deliveries. The app alerts you when items fall below the threshold you set.

Any device with a web browser — tablets, old phones, or a wall-mounted screen. Just open the web app and navigate to Kitchen Display. Orders appear in real-time.

Your data is stored securely on Google Cloud (Firebase) with encryption at rest and in transit. We use Firestore security rules for row-level access control. Only your staff can access your hotel's data.

Yes! Log in from any device — phone, tablet, laptop, or desktop. Data syncs in real-time across all devices connected to the internet.

Pro users get priority email support. Enterprise users get dedicated onboarding, staff training sessions, and a personal account manager. We also publish video tutorials and help guides.

You can cancel anytime from your account settings. Your subscription stays active until the end of the billing cycle. After that, you're moved to the Free plan — no data is deleted.